We have compiled a list of FAQs. If you have a question that we have not answered below, please contact us as we love answering our client questions!
Here Are Some of The Frequently Asked Questions (FAQs) at Max Physiotherapy!
Does Max Physiotherapy only provide physiotherapy services?
Max Physiotherapy is multi-disciplinary clinic and other than Physiotherapy, we also provide Chiropractic, Acupuncture, Massage, Psychologist, Speech Therapist and Psychologist services. We have an experienced team that looks after your quick recovery for any physical pain.
Do you provide Direct Billing or charge directly to the insurance companies?
Yes, Max Physiotherapy has direct billing option and deals with all major insurance companies. In case of your work injuries, we deal directly with WCB to open your claim in the clinic to start your treatment plan.
I am receiving physiotherapy/chiropractic treatments at another clinic, Can I move to your clinic?
Yes, we can certainly bring you to our specialized team. You would need to give us a phone call or email and we can discuss how we can help.
I stopped taking my planned treatments after the work injury or car accident? What Can I do?
If we were providing you the treatments, you can give us a call and we can determine if there is an extension or else we can work with your adjuster determining your future options.
My insurance doesn't allow direct billing, what do I do?
In this case, we may ask you to pay upfront and provide you all necessary billing and other documentations to claim your money from insurance companies.
How can I get quick recovery from my injuries?
Each patient’s treatment plan and recovery time differs. You may need to follow the therapist’s instructions on in-clinic and in-home exercises and activities and surely your therapist may suggest you the recovery time.
I just had a car accident, what do I do?
If you have left the scene of accident, you may need to see your Family Doctor/Physician first to assess your injuries. You will also speak to the insurance adjuster about opening your accident claim. They may refer you to some specific clinics but in Alberta, patients have the right to choose the clinic of their own choice and you may suggest insurance companies about your preferences. Max Physiotherapy is proudly serving patients for quick recovery, strengthening and pain relief. We listen, we act and we care for all our new and current patients.